223. Adrian Easdown on How to Measure Success, Focusing on the Right Customer and Harnessing the Power of Bad Reviews

Today, on the Bond Appetit podcast, I’m chatting with a great friend and great client, Adrian Easdown. Author of the book, That Bad Review, and host of the podcast of the same name, Adrian works with business owners in the accommodation industry to help increase their profits, streamline their businesses and improve staff culture. In this episode, Adrian and I …